At SOS, Melissa is Director of Public Relations and Certified Master Trainer, a position that builds on her 25 years of communications and power industry experience. Melissa is in charge of organizing media and public relations, member and employee communications, and development of training certification.
Prior to SOS, she served as the Public Relations Officer for Southeastern Power Administration, an agency of the United States Government. She was responsible for media, customer, and congressional communications and liaisons.
In 2001, Melissa received her Master Trainer and Facilitator Certifications. She provides training on various subjects for utilities and other organizations across the United States.