No phone calls please.
Accountabilities and Responsibilities:
> Works directly with customers to determine training needs and develop strategies to meet identified training needs.
> Performs training consulting engagements.
Conducts job task analysis activities including preparing training plans and programs; provides other organizational and training compliance services as necessary.
> Evaluates information and data provided by customers and determines best actions for implementation of initiatives that meet customer needs.
> Assists in developing proposals and scopes of work.
> Participates in problem definition and analysis; prepares and delivers customer presentations.
> Develops and executes project plans for the delivery of training consulting services to customers.
> Analyzes, designs, implements, and supports training program development to support the training consulting needs of customers.
> Communicates and collaborates with external and internal customers to analyze information needs and functional needs for training.
> Develops procedures and tools to support consistent onsite analysis and training compliance engagements.
> Collaborates with internal staff to enhance the customer service feedback process.
> Supports development of service and product lines for training/consulting services related to PER-005
Bachelor's degree from four-year college or university or equivalent level of education and experience
Knowledge, Skills, Abilities and Experience Required:
> Five years of relevant experience
> Proficiency with systematic approach to training
> Excellent communications skills (presentation, verbal and written) and ability to relate to and communicate with audiences of different levels, including executives
> Strong interpersonal and team-focused skills through a collaborative approach towards work and deliverables
> Demonstrated ability to manage multiple project deadlines through effective organizational skills
> Ability to work independently and within a team environment
Proficiency in the Microsoft office suite of products
Knowledge, Skills, Abilities and Experience Preferred:
> Working knowledge of North American electric industry including applicable regulations, reliability standards/practices, etc.)
> Knowledge of e-learning software and content development tools such as Articulate, and familiarity with graphic design, illustration, and flash programming; alternatively knowledge of ANSI standards, program audit practices, and various job task analysis methods
RELOCATION REQUIRED: NO
EO/AA M/F/DISABLED/PROTECTED VETERANS